FAQs
2. What types of products can I customize?
We offer a wide range of customizable products, including:
- T-shirts, hoodies, and other apparel.
- Mugs and drinkware.
- Tote bags.
- Phone cases.
- Home decor items like cushions.
- And more!
3. What file formats do you accept for designs?
We recommend uploading high-resolution files in PNG, JPG, or PDF formats. For the best results, ensure your design has a resolution of at least 300 DPI.
4. Can I cancel or change my order?
Since all products are custom printed, we cannot guarantee changes or cancellations once production begins. Please contact us within 6 hours of placing your order for assistance.
5. How long does it take to receive my order?
- Production Time: Custom products typically take One business days to produce.
- Shipping Time: Depending on your location, delivery can take 2-5 business days.
You will receive a tracking number once your order is shipped.
6. Do you accept returns?
Custom-printed items are non-returnable unless there is a defect or error caused by us. If you receive a defective or incorrect product, please contact us within 7 business days with photos of the issue.
7. What if my design doesn’t print as expected?
We strive to match your design as closely as possible. However, slight color variations may occur due to differences in screen and print settings. If the issue is due to a printing error on our end, we will offer a replacement or refund.
8. How do I contact customer support?
You can reach us via:
- Email: support@funky-prints.shop
- Phone: +201014640299
- WhatsApp +201014640299
9. Do you offer bulk orders or discounts for businesses?
Yes, we offer bulk discounts for larger orders. Please contact us at WhatsApp +201014640299 for a custom quote.